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h2{font-size:1.35rem}.ose-os-fluxo{grid-template-columns:repeat(7,minmax(0,1fr))}.ose-os-kpis{grid-template-columns:repeat(4,minmax(0,1fr))}.ose-os-modal-lista{display:flex;flex-direction:column;gap:12px}.ose-os-modal-item{display:grid;gap:8px;padding-bottom:12px;border-bottom:1px solid var(--border, #eee)}.ose-os-modal-item:last-child{border-bottom:0;padding-bottom:0}.ose-os-capa{display:flex;justify-content:space-between;align-items:center;gap:12px}.ose-os-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px}.ose-os-grid small{display:block;color:var(--text-soft);font-size:11px}.ose-os-docs{display:flex;flex-wrap:wrap;gap:10px}.ose-os-doc,.ose-os-drop{width:120px;min-height:90px;border:1px solid var(--border, #ddd);border-radius:8px;position:relative;padding:8px;font-size:11px}.ose-os-doc-x{position:absolute;top:2px;right:4px}.ose-os-lote{display:flex;justify-content:space-between;align-items:center;gap:8px;border:1px solid var(--border, #eee);border-radius:8px;padding:8px 12px}.ose-os-tabela{overflow:auto}.ose-os-tabela table{width:100%;border-collapse:collapse}.ose-os-tabela th,.ose-os-tabela td{padding:8px;border-bottom:1px solid var(--border, #eee);text-align:left;font-size:13px}.ose-os-acoes{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.ose-os-acoes--fim{justify-content:flex-end}.ose-os-badge{display:inline-flex;align-items:center;background:#eee;border-radius:999px;padding:2px 8px;font-size:11px}.ose-os-badge--ok{background:#d4edda}.ose-os-badge--exec{background:#cce5ff}.ose-os-tr--execucao{background:#eef6ff}.ose-os-tr--finalizado{background:#f0fff4}.ose-os-modal{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:80}.ose-os-modal-box{background:#fff;border-radius:12px;padding:16px;width:min(520px,92vw);max-height:80vh;overflow:auto;display:flex;flex-direction:column;gap:10px}.ose-os-modal-linha{display:flex;gap:8px;align-items:center}.ose-pcp{display:flex;flex-direction:column;gap:12px;min-height:0}.ose-pcp-toolbar{display:flex;flex-direction:column;gap:10px;background:#fff;border:1px solid var(--border, #e8ecf0);border-radius:12px;padding:12px}.ose-pcp-filtros{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.ose-pcp-filtros--campos{align-items:flex-end}.ose-pcp-campo{display:flex;flex-direction:column;min-width:0}.ose-pcp-campo 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10px}.ose-pcp-card{position:relative;background:#fff;border:1px solid #e8d5c4;border-left-width:3px;border-radius:10px;padding:8px 8px 6px;box-shadow:0 1px 2px #0000000f;overflow:hidden;min-width:0}.ose-pcp-card--fim{opacity:.88}.ose-pcp-card-body{position:relative;display:flex;align-items:flex-start;gap:8px;text-align:left;width:100%;min-width:0;padding:0 0 2px;background:none;border:0;cursor:pointer;color:inherit}.ose-pcp-card-body--urg{padding-right:4.4rem}.ose-pcp-card-info{min-width:0;flex:1;display:flex;flex-direction:column;gap:1px}.ose-pcp-card-id{display:block;font-size:11px;font-weight:700;letter-spacing:.01em;color:#0c3b5b}.ose-pcp-card-cli{display:block;font-size:13px;font-weight:600;line-height:1.25;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ose-pcp-card-meta{display:block;font-size:11px;line-height:1.3;color:var(--text-soft, #667);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ose-pcp-card-urg{position:absolute;top:0;right:0}.ose-pcp-foto{width:36px;height:36px;border-radius:8px;background:#eef1f4;-o-object-fit:cover;object-fit:cover;flex:0 0 36px}.ose-pcp-card-servicos{display:flex;flex-direction:column;gap:0;margin-top:4px}.ose-pcp-svc{display:flex;flex-direction:column;gap:4px;font-size:12px;padding:6px 0 2px;border-top:1px dashed #e8edf2;min-width:0}.ose-pcp-svc-txt{min-width:0}.ose-pcp-svc-txt strong{display:block;font-size:12px;font-weight:600;line-height:1.3;overflow-wrap:anywhere}.ose-pcp-svc-acoes{display:flex;justify-content:flex-end}.ose-pcp-card-acoes{margin-top:6px;padding-top:6px;border-top:1px solid #eef1f4}.ose-pcp-card-acoes .ose-os-acoes,.ose-pcp-svc-acoes .ose-os-acoes{flex-wrap:nowrap;justify-content:flex-end;gap:4px}.ose-pcp-card-acoes .ose-os-badge{font-size:10px;padding:2px 6px}.ose-pcp-td-cli{max-width:18rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ose-btn-so-icone{width:32px;min-width:32px;padding:0;justify-content:center}.ose-btn-so-icone.btn--md{width:40px;min-width:40px}.ose-pcp-servicos-lista{padding:8px 4px;display:flex;flex-direction:column;gap:0}.ose-obs-pcp{display:-webkit-box;background:none;border:0;padding:0;margin-top:2px;text-align:left;color:var(--text-soft, #667);cursor:pointer;font-size:11px;line-height:1.3;overflow:hidden;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ose-obs-pcp-input{width:100%;font-size:12px;border:1px solid #ddd;border-radius:6px;padding:4px 6px;resize:vertical;margin-top:2px}.ose-analise-foco{background:#fff;border-radius:12px;padding:12px}.ose-badge-ok{display:inline-flex;align-items:center;font-size:12px;font-weight:600;color:#000;background:#c8e6c9;border-radius:999px;padding:2px 8px}.opcao-campo-data{position:relative;display:flex;align-items:stretch;gap:6px;width:100%;min-width:0}.opcao-campo-data .field{flex:1;min-width:0}.opcao-campo-data__btn{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:40px;min-height:40px;padding:0;border:1px solid var(--border, #e5e7eb);border-radius:var(--radius-md, 10px);background:var(--surface, #fff);color:var(--primary, #0c3b5b);cursor:pointer}.opcao-campo-data__btn:hover:not(:disabled){border-color:var(--accent-strong, #00aeef);color:var(--accent-strong, #00aeef);background:var(--surface-mint, #f3fbff)}.opcao-campo-data__btn:disabled{opacity:.55;cursor:not-allowed}.opcao-campo-datahora{display:grid;grid-template-columns:minmax(0,1fr) 5.6rem;gap:6px;align-items:stretch;width:100%}.opcao-campo-datahora__hora{text-align:center;font-variant-numeric:tabular-nums}.opcao-cal{background:var(--surface, #fff);border:1px solid var(--border, #e5e7eb);border-radius:14px;box-shadow:0 16px 40px 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var(--font);cursor:pointer}.opcao-cal__dia:hover:not(:disabled):not(.is-sel){background:var(--surface-soft, #eef3f6)}.opcao-cal__dia.is-fora{color:var(--text-muted, #9aa8b0);font-weight:500}.opcao-cal__dia.is-hoje:not(.is-sel){box-shadow:inset 0 0 0 1.5px var(--accent-strong, #00aeef);color:var(--accent-strong, #00aeef)}.opcao-cal__dia.is-sel{background:var(--primary, #0c3b5b);color:#fff}.opcao-cal__dia:disabled{opacity:.35;cursor:not-allowed}.opcao-cal__rodape{display:flex;justify-content:space-between;margin-top:10px;padding-top:8px;border-top:1px solid var(--border, #eef1f4)}.opcao-cal__rodape button{border:0;background:none;color:var(--accent-strong, #00aeef);font:600 12.5px var(--font);cursor:pointer;padding:4px 2px}.opcao-cal__rodape button:hover{text-decoration:underline}.tl-chat{display:flex;flex-direction:column;min-height:0;height:22rem;max-height:22rem;border:1px solid var(--border, 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.material-symbols-outlined{font-size:16px}.prp-card-seg-cidade{font-size:11px;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-soft)}.prp-cadencia-pill{display:inline-flex;align-items:center;flex-shrink:0;padding:2px 9px;border-radius:20px;background:#ede7f6;color:#5e35b1;font-size:10px;font-weight:600;white-space:nowrap}.prp-contato-avatar{width:32px;height:32px;border-radius:50%;background:#90a4ae;color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}.prp-contato-nome{font-size:12px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.prp-wa-btn{display:inline-flex;align-items:center;gap:4px;padding:3px 8px;border:1.5px solid #25d366;border-radius:8px;color:#1b8f45;font-size:11px;font-weight:600;white-space:nowrap;text-decoration:none;flex-shrink:0;background:#fff}.prp-wa-btn:hover{background:#e8faf0;color:#146c34}.prp-metric-motores{flex:0 0 auto;min-width:52px;padding:6px 8px;border-radius:8px;background:#f1f3f5;text-align:center;line-height:1.15}.prp-metric-motores strong{display:block;font-size:16px;color:#212529}.prp-metric-motores small{font-size:10px;color:#6c757d}.prp-metric-dor{flex:1 1 auto;display:flex;align-items:center;gap:6px;padding:6px 8px;border-radius:8px;border:1px solid #e0e0e0;background:#fafafa;font-size:11px;font-weight:600;color:#444;line-height:1.25;min-width:0}.prp-metric-dor.is-empty{border:1.5px dashed #e57373;background:#fff5f5;color:#c62828}.prp-dor-icon{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:50%;background:#e53935;color:#fff;font-size:11px;font-weight:700;flex-shrink:0}.prp-obs-inline{padding:7px 9px;border-radius:8px;background:#f5f5f2}.prp-obs-label{display:block;font-size:10px;font-weight:600;color:#888;margin-bottom:2px}.prp-obs-view{font-size:11px;color:#333;cursor:pointer;line-height:1.35;max-height:54px;overflow:hidden}.prp-obs-input{width:100%;font-size:11px;min-height:48px;border:1px solid var(--border);border-radius:6px;padding:4px 6px}.prp-prox-ativ{display:flex;align-items:center;justify-content:center;gap:6px;padding:8px 10px;border-radius:8px;background:#e87a2e;color:#fff;font-size:12px;font-weight:700;text-align:center;line-height:1.2}.prp-prox-ativ:hover{background:#d66b22;color:#fff}.prp-dash{display:grid;gap:1rem}@media(min-width:960px){.prp-dash{grid-template-columns:minmax(20rem,22rem) 1fr;align-items:start}}.prp-dash-section{display:flex;flex-direction:column;gap:.75rem;padding:1rem;border:1px solid var(--border);border-radius:var(--radius-md, 10px);background:var(--surface)}.prp-dash-section h2{display:flex;align-items:center;justify-content:space-between;gap:.5rem;margin:0;font-size:.8rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-soft)}.prp-contato-item{display:flex;align-items:center;justify-content:space-between;gap:.75rem;padding:.6rem 0;border-top:1px solid var(--border)}.prp-contato-item:first-of-type{border-top:0}.prp-table{width:100%;border-collapse:collapse;font-size:.85rem}.prp-table th,.prp-table td{padding:.5rem .4rem;text-align:left;border-bottom:1px solid var(--border)}.prp-table th{color:var(--text-soft);font-weight:600;font-size:.75rem}.prp-cadencia-dots{display:flex;flex-wrap:wrap;gap:4px}.prp-cadencia-dot{width:22px;height:22px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;background:var(--bg);color:var(--text-soft);border:1px solid var(--border);cursor:pointer;padding:0}.prp-cadencia-dot.is-on{background:#5e35b1;color:#fff;border-color:#5e35b1}.prp-timeline,.prp-chat{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;max-height:16rem;overflow:auto}.pw-aba-bloco .tl-chat,.prp-dash-section .tl-chat{height:min(28rem,70vh);max-height:min(28rem,70vh)}.prp-timeline li,.prp-chat li{border:1px solid var(--border);border-radius:8px;padding:8px;font-size:13px}.prp-chat li.is-out{background:#e8f5e9}.prp-acessos{list-style:none;margin:0;padding:12px 16px;border:1px solid var(--border);border-radius:8px;background:#fff}.prp-triagem-card{border:1.5px solid #cfd8dc}.prp-triagem-texto{margin:0;font-size:12px;color:#37474f;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.prp-triagem-quando{color:var(--text-soft);font-size:11px}.prospect-workspace{--pw-border: #e6ebf5;--pw-muted: #6b7a99;--pw-text: #1e2448;--pw-primary: #2f348d;margin:-24px -30px 0;min-height:calc(100vh - 62px);display:flex;flex-direction:column;background:#eef2f8;color:var(--pw-text)}.prospect-ws-top{flex:0 0 auto;min-height:560px;height:calc(100vh - 62px);display:grid;grid-template-columns:minmax(260px,28%) 1fr;background:#fff;border-bottom:1px solid var(--pw-border)}.prospect-ws-left{border-right:1px solid var(--pw-border);overflow-y:auto;height:100%;background:#fafbfd;padding:12px 12px 18px;font-size:12px;min-width:0}.prospect-ws-right{display:flex;flex-direction:column;min-width:0;min-height:0;height:100%;background:#fff}.prospect-ws-toolbar{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;margin-bottom:10px}.prospect-ws-toolbar-nav{display:flex;align-items:center;gap:4px;flex-wrap:wrap}.prospect-ws-nav{display:inline-flex;align-items:center;gap:0}.prospect-ws-nav-pos{display:inline-flex;align-items:center;height:28px;padding:0 8px;font-size:11px;color:var(--pw-muted);background:#f3f5fb;border:1px solid var(--pw-border)}.prospect-ws-icon-btn,.prospect-ws-icon-sm,.prospect-ws-add,.prospect-ws-quick-btn,.prospect-ws-contato-acoes button{width:28px;height:28px;padding:0;border:1px solid var(--pw-border);border-radius:999px;background:#fff;color:var(--pw-text);cursor:pointer;font-size:13px;line-height:1}.prospect-ws-icon-btn:disabled{opacity:.4;cursor:default}.prospect-ws-icon-btn.is-danger,.prospect-ws-contato-acoes button.is-danger{color:#b42318}.prospect-ws-status{display:inline-flex;align-items:center;padding:3px 8px;border-radius:999px;color:#fff;font-size:11px;font-weight:600}.prospect-ws-identity h2{font-size:1.1rem;font-weight:700;margin:0 0 2px;line-height:1.2}.prospect-ws-edit-nome{border:0;background:none;color:var(--pw-muted);cursor:pointer;font-size:14px;vertical-align:middle;margin-left:4px}.prospect-ws-identity-row{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.prospect-ws-identity-meta{display:flex;align-items:center;flex-wrap:wrap;gap:6px 8px;margin-top:4px}.prospect-ws-meta{font-size:11px;color:var(--pw-muted);margin:0}.prospect-ws-id{color:var(--pw-muted);font-size:11px}.prospect-ws-percepcoes{display:inline-flex;gap:2px}.prospect-ws-perc{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;padding:0;border-radius:999px;border:1px solid var(--pw-border);background:#fff;font-size:11px;font-weight:700;color:var(--pw-muted);cursor:pointer}.prospect-ws-perc svg,.prp-temp-texto svg{width:16px;height:16px;display:block}.prospect-ws-perc.is-on{background:#0ab39c;border-color:#0ab39c;color:#fff}.prospect-ws-perc.is-on .material-symbols-outlined{font-variation-settings:"FILL" 1,"wght" 400,"GRAD" 0,"opsz" 20}.prospect-ws-section{background:#fff;border:1px solid var(--pw-border);border-radius:8px;padding:10px;margin-top:8px}.prospect-ws-section h6,.pw-aba-head{font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--pw-muted);margin:0 0 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small{display:block;font-size:10px;letter-spacing:.05em;text-transform:uppercase;color:var(--pw-muted)}.prospect-ws-ultimo strong{font-size:13px}.prospect-ws-convertido{background:#198754;color:#fff;border-radius:4px;padding:2px 6px;font-size:10px}.prospect-ws-cad-badge{background:#f3f5fb;color:var(--pw-text);border-radius:999px;padding:2px 8px;font-size:10px;font-weight:600;text-transform:none;letter-spacing:0}.prospect-ws-cadencia-block{margin:8px 0}.prospect-ws-cadencia-block 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#cfd6e6;background:#fff;font-size:10px;font-weight:600}.prospect-ws-tag.is-dor{border-color:#d9b07a;color:#8a5a16;background:#fffaf3}.prospect-ws-tag.is-danger{border-color:#e5a0a0;color:#b42318;background:#fff5f5}.prospect-ws-contato-item{display:flex;justify-content:space-between;gap:8px;padding:8px 0;border-bottom:1px solid #f0f3fa}.prospect-ws-contato-item:last-child{border-bottom:0}.prospect-ws-contato-item strong{display:block;font-size:13px}.prospect-ws-contato-item small{display:block;color:var(--pw-muted)}.prospect-ws-badge-cargo{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;background:#eef1ff;color:var(--pw-primary);border-radius:4px;padding:2px 6px;margin-left:4px}.prospect-ws-contato-acoes{display:flex;gap:4px}.prospect-ws-vazio{margin:0;font-size:12px;color:var(--pw-muted)}.prospect-ws-contact-tabs{display:flex;overflow-x:auto;border-bottom:1px solid 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strong{color:var(--text);font-size:12px}.pes-card-topo{display:flex;align-items:center;gap:8px}.pes-avatar{width:28px;height:28px;border-radius:6px;-o-object-fit:cover;object-fit:cover;background:#e8eef6;display:grid;place-items:center;font-size:10px;font-weight:700;color:var(--primary);flex-shrink:0}.pes-card-nome{font-size:13px;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pes-card-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px;font-size:10px;color:var(--text-soft)}.pes-tam{display:inline-block;padding:1px 5px;border-radius:3px;font-size:9px;font-weight:700;color:#fff}.pes-card-acoes{display:flex;justify-content:flex-end;gap:4px;margin-top:4px;padding-top:6px;border-top:1px solid #f0f0f0}.pes-form{display:flex;flex-direction:column;gap:14px;max-width:920px}.pes-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.pes-form-full{grid-column:1 / -1}.pes-check{display:flex;align-items:center;gap:8px;font-size:13px}.pes-emails{display:flex;flex-direction:column;gap:8px}.pes-email-linha{display:flex;gap:8px}.pes-dash{display:flex;flex-direction:column;gap:16px}.pes-dash-topo{display:grid;grid-template-columns:minmax(0,3fr) minmax(220px,1fr);gap:16px}.pes-dados{display:grid;grid-template-columns:88px 1fr 1fr 1fr;gap:16px}.pes-foto-wrap{position:relative;width:88px}.pes-foto{width:88px;height:88px;border-radius:50%;-o-object-fit:cover;object-fit:cover;background:#e8eef6;display:grid;place-items:center;font-weight:700;color:var(--primary)}.pes-tabela{width:100%;border-collapse:collapse;font-size:13px}.pes-tabela th,.pes-tabela td{padding:8px 10px;border-bottom:1px solid var(--border);text-align:left;vertical-align:top}.pes-tabela th{font-size:11px;color:var(--text-soft);font-weight:600}.pes-inativo{color:#c62828}.pes-contatos-panel{background:#f8f9fa;border:1px solid #e9ebec;border-radius:8px;padding:10px;margin-top:8px;display:flex;flex-direction:column;gap:8px}.pes-contato-form{background:#fff;border:1px solid #e9ebec;border-radius:6px;padding:10px}.pes-status-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(240px,1fr);gap:16px}.pes-drop{border:2px dashed #dedede;border-radius:8px;background:#f5f5f5;padding:18px;text-align:center;font-size:12px;color:var(--text-soft);cursor:pointer}@media(max-width:900px){.pes-form-grid,.pes-dash-topo,.pes-dados,.pes-status-grid{grid-template-columns:1fr}}